Shipping policy
Shipping Policy
At Stereo Haven Vinyl, we are committed to delivering your order as safely and efficiently as possible.
Order Processing Time
All orders are typically processed within 1–3 business days after payment is confirmed.
Please note that processing times may be slightly longer during holidays, promotions, or periods of high order volume.
Shipping Time
Estimated delivery times are as follows:
- United States: 7–12 business days
- Canada: 8–15 business days
- Europe: 8–15 business days
- Australia & New Zealand: 8–15 business days
- Other International Locations: 10–20 business days
Please note that shipping times are estimates and may vary depending on customs, carrier delays, or local delivery conditions.
Shipping Costs
Shipping fees are calculated at checkout based on your location and the items in your order.
From time to time, we may offer free shipping promotions on selected orders.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your package’s progress.
Delays
While we do our best to ensure timely delivery, unexpected delays may occur due to weather, customs inspections, carrier issues, or peak shipping periods. We appreciate your patience and understanding.
Incorrect Address
Please make sure your shipping address is entered correctly at checkout.
Stereo Haven Vinyl is not responsible for orders shipped to incorrectly provided addresses. If you notice an error, please contact us as soon as possible before your order is shipped.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us and we will do our best to assist you in resolving the issue.
Contact Us
If you have any questions about your shipment, please feel free to contact our support team. We are always happy to help.